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Beware Of Poorly Trained Air Duct Cleaners With Cheap Equipment

Beware Of Poorly Trained Air Duct Cleaners With Cheap Equipment
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Brandon Kirk

Brandon Kirk is the owner of Planet Duct-Air Duct Cleaning. As a NADCA Certified Air-Duct Cleaning Specialist, he has extensive experience servicing air ducts in El Paso County and the Southern CO region since 2019.

There are a lot of questions about why you should have your air ducts cleaned, is it a scam, etc., and unfortunately there are many cheap companies out to get your business without doing an effective job. At Planet Duct, we believe in educating not only our skilled technicians, but also our neighbors in Colorado Springs. I was watching a training video that featured ineffective ways to clean air ducts, used cheap equipment, and sacrificed safety. I want to use this opportunity to ensure that residents of El Paso county opt for professional air duct cleaning companies that will save you money, improve your air quality, and treat you and your home ethically.

Planet Duct Video Transcript

Hey, good morning everyone! It’s Brandon with Planet Duct Air Duct Cleaning in Colorado Springs. I want to tell you about a video I just watched. I watched the training video for the people who sell cheap air duct cleaning equipment to carpet cleaners. I was watching the training video and there’s a lot of things wrong with it.

Air Duct Cleaning Process: What Cheap Companies Are Doing Wrong

When cheap air duct cleaners are cleaning the return side of your HVAC system, they’re not connecting any vacuum at all. They’re simply using the blower on your furnace to pull all the dirt down to the filter so that it can then be replaced or blown out with an air tool. These poorly trained air duct cleaners completely ignore the return trunk line and the return drop. That doesn’t get cleaned at all! So, when they tell you “Hey, we cleaned your system.” No, they didn’t! They didn’t get everything clean.

Cheap Air Duct Companies End Up Costing You More

Also, if the dust that they’ve stirred up makes it past that filter while that system is running, your blower will simply blow all that dust dirt and debris straight up into your AC coils. Now, your system is less efficient than it was before the poorly trained employee even started; the money you thought you saved is now going to be lost through increased energy costs since your system must work harder to heat and cool your house. So, that’s a problem!

Poorly Trained Air Duct Cleaners Sacrifice Safety

In the air duct cleaning training video, they actually tell the technicians who are cleaning to take the doors off of the furnace and put a piece of tape over the safety switch. This is so that they can keep the blower running while they are working. Then it shows the technicians actually reaching in and using an air tool to blow things off when the system is connected to power and the blower is running. That is very dangerous! At Planet Duct, that is something we don’t do. When our experienced technicians are cleaning,  your blower is not running at all; in fact, we shut we shut the HVAC system off and power it down so no power can go to that furnace or the air handler. Because of this, we’re not risking electrocution and not getting our hands chopped up in that blower moving at a high rate of speed. We believe in putting safety first, so that’s a huge problem I saw with their air duct cleaning process.

Why Cheap Air Duct Cleaning Products Are Problematic

When poorly trained air duct cleaning companies are cleaning your supply vents, they are using something similar to this knockoff product that people are using. This is what they connect their 1.5” or 2” hose to try to clean your ducts out. In the video training people how to clean your ducts, they completely ignore the whole supply trunk line. I guarantee if experts on our Planet Duct team go in after a carpet cleaner and make an access into your trunk lines on your supply and return side, then you will see a video and say, “I thought they clean this thing what’s all this dust and dirt and debris. What’s all this still doing in the system?” It is because they ignored a huge part of your system. They’re in and out, they’ve got your money, and they’re gone. Unfortunately, your system is still dirty after poorly trained air duct cleaners go through your HVAC system. Of course, nobody likes to hear that they got ripped off, but you did get what you paid for.

Why Hire Planet Duct

The big thing to think about is: do you want somebody cleaning your air duct system who has professional training, and is required to complete annual, continuing education or do you want some guy who learned how to clean ducts by watching a six-minute video? Something to think about. 

We’re Planet Duct here in Colorado Springs. We would be happy to clean your air ducts and your dryer vents. Planet Duct is NADCA certified, we don’t cut corners, and we clean to professional standards. If you have questions about our air duct cleaning process or about why you should hire a company that invests in equipment, education, and safety, then give us a call at 719-728-5111, or contact us for a free estimate.