We met a local family who noticed more dust buildup growing around their home, and allergies that always seemed to get worse, not better. They wanted help and started searching for a Colorado Springs air duct cleaning company.
Like many homeowners, they didn’t know their home had flexible ductwork — or that most companies can’t safely clean it. Planet Duct came to the rescue using our specialized air duct cleaning trucks and NADCA-certified technicians. We completed a safe, effective cleanout that helped this family reduce airborne allergens by an estimated 50% and restore cleaner, healthier air throughout their home.
This call from a customer took us inside a quiet family home with no visible signs of a problem — just a lot of sneezing, stale airflow, and dusty vents. The homeowners wanted a free estimate to determine whether their air ducts were to blame for their allergies and dust.
Their flexible ductwork was more fragile and a little more challenging to clean than traditional metal sheet ducts. Over the years, dust, pet hair, and allergens had collected deep inside the duct runs, silently circulating through bedrooms and shared spaces every time the HVAC system kicked on.
“The average six-room house collects 40 pounds of dust every year — more if you have pets, roommates, or poor ventilation.” — National Air Duct Cleaners Association (NADCA)
Flexible ducts can’t be cleaned with standard rotary brush systems — you risk tearing or collapsing the ductwork altogether. This homeowner had already been turned away by other companies that said they didn’t have the right tools.
Planet Duct took the job with confidence, knowing our technicians had the advanced training and state-of-the-art equipment needed to handle flex ductwork with care.
What we found:
We started with a full system assessment, carefully identifying access points to avoid damaging any of the ductwork. Because flex ducts are installed in attics, crawlspaces, and tight corners, we navigated those zones carefully to make sure every duct was cleaned safely and effectively.
Then our NADCA-certified team got to work using flex-duct-approved tools, including:
After the cleaning, the difference was immediate. With cleaner ducts, the family reported less visible dust, quieter HVAC operation, and (most importantly) fewer allergy symptoms for everyone in their home. It was a win-win for both the adults and the kids.
Here’s what we achieved:
(*According to the National Air Duct Cleaners Association (NADCA), removing that buildup from your ducts can significantly reduce allergen exposure inside your home. Additional studies and customer surveys show duct cleaning may reduce allergy symptoms by 30–50%, depending on the severity of buildup and home conditions.)
This job wasn’t flashy, but it was incredibly important. Many homes in Colorado Springs (especially those built in the last 20 years) use flexible ducts, and most homeowners don’t realize how much dust is building up inside them.
Here’s what this case can tell you about your own home:
If a duct cleaning company tells you they can’t clean your system because it’s flex — call us. We have the tools and training to do it safely.
By safely removing years of buildup, we help families breathe easier. Many of our residential clients report fewer allergy symptoms within days of their cleaning.
Dusty ducts stress out your home’s hard-working HVAC equipment and reduce efficiency, which increases utility costs. Clean ducts equal better airflow and lower energy bills.
If your home has flexible ducts (or you’re not even sure what kind of ductwork you have), let Planet Duct take a look. We offer honest advice and certified technicians who treat your home like it’s our own. Don’t settle for companies that turn you away.
We’re here to recalibrate your HVAC system and give your home the breathable, balanced atmosphere it deserves. We are Planet Duct, and we are stronger than the vacuum of space.
