Colorado Springs homeowners are falling victim to a growing number of online air duct cleaning scams, with fraudulent companies offering unrealistically low prices and subpar services. Planet Duct, a trusted local HVAC service provider, is taking action to provide support to those affected by these scams through free air duct inspections and discounted services to fix related issues.
Here to Help You Navigate the Online Scam Landscape Safely
Air duct cleaning scams have become increasingly popular on social media platforms and through other local advertising channels in Colorado Springs. These scammers typically offer services at extremely low prices, ranging from $49 to $100 for whole-house cleaning. These prices are far below the industry standard and should immediately raise red flags for homeowners as false advertising.
“We’ve seen a surge in complaints from customers who fell for these too-good-to-be-true offers,” says Brandon James Kirk, owner of Planet Duct. “In many cases, these scammers either don’t show up at all or perform such poor work that it actually worsens the air quality in homes.”
Know the Common Tactics Used by Sneaky Air Duct Scammers
We’ve spoken with air duct cleaning companies across the country. They all have similar ads or posts from the same company using real images and photos from an actual duct cleaning business to make them look legit. These fraudsters often use several deceptive tactics:
Bait-and-switch pricing: Luring customers with low initial quotes, then dramatically increasing the price on-site.
Blow-and-go service: Rushing through the job, cleaning only visible areas while leaving the majority of the system untouched.
False mold claims: Fabricating mold issues to scare homeowners into paying for unnecessary treatments.
Fake certifications: Claiming false industry credentials to appear more genuine and established in the industry.
Tips for How Homeowners Can Protect Themselves Online from Fake Air Duct Cleaning Offers
To avoid falling victim to these scams, we’re urging all Colorado Springs residents to:
- Be wary of extremely low prices: Legitimate duct cleaning typically costs between $400 and $1,000, depending on the size of the home.
- Verify credentials: Check if the company is certified by reputable organizations like NADCA (National Air Duct Cleaners Association).
- Read reviews: Look for customer feedback on trusted platforms and the Better Business Bureau website.
- Ask for a detailed inspection: Reputable companies will thoroughly assess before quoting a price.
- Avoid cash-only deals: Be cautious of companies that insist on cash payments or large upfront deposits.
Planet Duct’s Initiative with Free Inspections for Scammed Homeowners
In response to this growing problem across our local area, Planet Duct is offering free inspections to homeowners who suspect they may have been scammed. “We want to help our community protect themselves and ensure they’re getting the quality service they deserve,” explains Kirk.
For those confirmed to have been scam victims, Planet Duct is providing no-cost inspections and also discounted services to clean and maintain their air duct systems properly.
What to Do If You’re a Victim of Air Duct Cleaning Scams in Colorado Springs
If you believe you’ve fallen victim to an air duct cleaning scam on social media, there are steps we suggest you take to help minimize any damage to your home or wallet. You’ll want to start here:
- Report the incident to the Colorado Attorney General’s Office and the Better Business Bureau.
- Document all interactions, including any work performed and payments made.
- Contact Planet Duct for a free inspection to assess the condition of your air ducts.
“We’re committed to maintaining high standards in our industry and protecting our community from these unethical practices,” Kirk emphasizes. “Don’t let these scammers compromise your home’s air quality and your family’s health.”
For more information or to schedule a free inspection, call Planet Duct at 719-728-511 or reach out online and share your experience.
